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Privacy Policy

Effective Date: 1 December 2025

Soma App ("Soma", "we", "our", or "us") is committed to protecting the privacy and safety of all users, including children under the age of 13. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use the Soma mobile application, website, and related services (collectively, the "Service").

By downloading, accessing, or using Soma App, you acknowledge that you have read and understood this Privacy Policy.

1. About Soma App

Soma is an educational learning application focused primarily on Mathematics, designed to help learners understand concepts through step-by-step lessons, practice questions, and instant feedback. Soma supports students, parents, and educators, and is suitable for children, teenagers, and adults.

2. Information We Collect

We collect only the minimum data necessary to provide a safe and effective learning experience.

2.1 Information You Provide Directly

Depending on how the app is used, we may collect:

  • First name or nickname (no requirement for full legal names)
  • Email address (parent/guardian email where applicable)
  • Phone number (optional, for support or account recovery)
  • Login credentials (securely stored)
  • Age range or grade level (used only to personalize learning)
  • Subscription status (not full payment details)

Children are not required to provide real names or unnecessary personal details.

2.2 Learning & Educational Data

To support learning progress, we collect:

  • Lessons completed
  • Practice questions attempted
  • Answers, accuracy, and improvement trends
  • Progress history and skill levels

This data is used only for educational purposes.

2.3 Device & Technical Information

Collected automatically to ensure app functionality:

  • Device type and operating system
  • App version
  • Country and language
  • IP address (used for security and fraud prevention)
  • Crash logs and performance diagnostics

3. How We Use Information

We use collected data to:

  • Deliver and personalize learning content
  • Track learning progress and adapt difficulty
  • Provide feedback and explanations
  • Improve app performance and stability
  • Manage subscriptions and access
  • Respond to support requests
  • Maintain security and prevent misuse
  • Comply with legal obligations

We do not sell, rent, or trade personal data.

4. Children's Privacy (Users Under 13)

Soma is designed to be safe for children.

We follow strict child-privacy principles:

  • We collect only data necessary for learning
  • We do not show behavioral ads to children
  • We do not allow public communication or social interaction
  • We do not collect precise location data
  • We do not require children to share real names

Parental Rights

Parents or legal guardians may:

  • Request access to their child's data
  • Request correction or deletion of data
  • Withdraw consent for data processing

Requests can be made by contacting us using the details in Section 13.

5. Payments & Subscriptions

Soma offers affordable paid access (e.g., $1 subscription).

  • Payments are processed by trusted third-party payment providers
  • Soma does not store full card or payment information
  • Payment data is used only to confirm subscription access
  • Children are not required to make payments directly

6. Data Sharing & Disclosure

We share data only when necessary, including:

  • With trusted service providers (hosting, analytics, payments)
  • When legally required (court orders, legal compliance)
  • To protect users, Soma, or public safety

All partners are required to:

  • Use data only for agreed purposes
  • Apply appropriate security protections

7. Data Security

We take reasonable and appropriate security measures, including:

  • Encrypted data transmission where applicable
  • Secure servers and access controls
  • Limited internal access to user data
  • Ongoing monitoring for vulnerabilities

No system is 100% secure, but we work continuously to protect user information.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide educational services
  • Meet legal requirements
  • Resolve disputes or enforce agreements

Users or parents may request deletion at any time.

9. User Rights

Depending on applicable laws, users (or parents) have the right to:

  • Access personal data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent

Requests are handled promptly.

10. Third-Party Services

Soma may use third-party tools for:

  • Analytics
  • Payments
  • App performance monitoring

These services are required to comply with applicable privacy and child-safety laws.

11. Advertising

  • Soma does not display targeted advertising to children
  • Any ads shown (if applicable) are contextual only
  • No behavioral profiling is used for minors

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on:

  • The Soma App
  • https://somaapp.ke/privacy-policy/

The "Effective Date" will be updated accordingly.

13. Contact Information

For privacy questions, parental requests, or concerns:

Soma App

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